Since our zoning officer is having such a tough day, my boss asked me to grab the company car from him and go do an inspection. While I was out he asked me to pick him up a cup of coffee at Starbucks.
When I got back I walked into the zoning guys office I went to hand him his keys, but absentmindedly handed him the boss's cup of coffee.
For the first time all day I saw the guy smile. His eyes lit up, looked up from his work and said, " Hey thanks man, you didn't have to do that. I could really use it too. That's really nice of you."
I stood there for a second and considered my options. Then as much as it killed me said,
" Sorry man, you gotta hand over the coffee." And I took it from him and walked out leaving him stunned in his seat.
I felt like a heel, but sometimes you just gotta do what you gotta do.